At Kamperens.com, we strive to provide the best possible experience for our customers. However, we understand that plans can change. Our cancellation policy is designed to be transparent and fair to all parties involved.
1. Cancellation Timeframe
- Orders can be canceled within 24 hours of purchase for a full refund.
- If the cancellation request is made after 24 hours but before the order is shipped, a partial refund may be issued, depending on the circumstances.
- Once an order has been shipped, it cannot be canceled. However, you can follow our return process for a refund or exchange.
2. Custom or Personalized Orders
Custom or personalized items cannot be canceled or refunded after production has begun. Please ensure all details are correct before finalizing your purchase.
3. How to Cancel an Order
To request a cancellation, please contact our customer service team at [Your Contact Information]. You must provide the order number and relevant details for us to process your request efficiently.
4. Refunds
Refunds for eligible cancellations will be processed within 7-10 business days after confirmation. Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.
5. Changes to This Policy
We reserve the right to modify this Cancellation Policy at any time. Any changes will be posted on this page, and customers will be notified of significant updates.